Returns & Exchanges

At MARS Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Securely

  Place the unused cosmetics in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Ship to MARS

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.